Our team at Red Rock Fertility Center is committed to providing personalized service to all our patients. We believe that it’s beneficial for both the staff and patients to develop a personal relationship to have a better experience. That’s why we started this ongoing staff spotlight series. We want you to get to know us better, just as much as we want to get to know you throughout your process.
This staff spotlight is on Lisa Smith. As Front Desk Staff at Red Rock Fertility Center, Lisa is committed to providing the best service to our patients. She makes the process of scheduling, completing paperwork, contacting your insurance company, and financing as quick and easy as possible.
Learn more about Lisa Smith here:
What’s the most exciting part of your job?
I love meeting each patient and getting to know them on a personal level. I find it so rewarding to learn about their personal story and then see all the progress they’ve made towards starting their own family.
Tell us about the relationships you’re able to form with each of your patients.
Our patients aren’t just patients to me; they’re more like family. We see them several times each week, which lets us form a close relationship with them as they go through their fertility journey.
What do you think makes Red Rock Fertility Center a unique place for fertility treatment?
We try to make Red Rock Fertility Center feel more like your home, rather than a fertility clinic. We want you to feel comfortable here so you can enjoy your experience with Red Rock Fertility.
What’s your greatest accomplishment?
My greatest accomplishment is becoming a mom to my two amazing kids. They’re my whole life.
How long have you been in Las Vegas? What’s your favorite part about this town?
I’ve lived in Las Vegas for almost nine years. Coming from the Midwest, I love seeing the sun every day. There’s always something to do in this city, no matter what time it is. To me, Las Vegas is the city that never sleeps… on the west coast.
What do you enjoy doing in your free time?
Whenever I have free time, I spend it with my family.
What is your favorite place to visit? Any places you’d love to visit?
It’s hard to choose a favorite place. I’ve been so many amazing places, including Hawaii, Jamaica, and Turk and Caicos. I hope to travel more in the future!
Please stay tuned for our next staff spotlight feature. We look forward to sharing more about our team in the coming months!