Red Rock Fertility Center team is committed to all the growing families that walk through our doors looking for treatments. We provide the best service and expertise to all our patients crafted through personal relationships between our staff and the new families. To get to know our Red Rock team better, enjoy our Get to Know Us Series!
Our staff spotlight this month is Michelle. As a valued team member at Red Rock Fertility Center, Michelle, our Authorization Specialist, not only helps our patients when it comes to building a family, but she always works hard to answer any and all questions about insurance and other administrative asks. Michelle works with our patients before pregnancy, during pregnancy, and once the families welcome their babies into the world. Come meet Michelle and the rest of our amazing staff at Red Rock Fertility Center today and schedule your first appointment with our team.
Be available to answer questions relating to patients, insurance and any other administrative duties.
When we have positive pregnancy, see the babies, and most importantly approve authorization for patient[s] to go through testing or treatment.
Working with patient[s] and educating them about their insurance benefits and coverage relating to fertility.
It’s the back end of administrative duties that [the] patient does not see or hear before they walk through our doors. We will go above and beyond.
We work with patient’s insurance, obtain updates, and educate ourselves with their benefits. It’s an ongoing change in the insurance & healthcare industry and we need to know this and update our office/patients. We strive to educate ourselves in dealing with the change.
Anything rice.
Watch[ing] movies.
Asia and rural areas.
My wonderful kids.
Almost 7 years, it’s the sense of community.
My kids, family, rice, and wide open roads.
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